As we near our 60th birthday in 2021, Stanley Travel continues to be a dominant force on the travel and transport landscape.
We dedicate ourselves to continual and thorough checks and reviews to ensure every process, every journey, and every vehicle, matches the high standards and long-standing family beliefs of our founder, and father, Robert McGill Scott, when he started the business in 1961.
Back then we were Stanley Taxis, with just two taxis in a wooden hut. Today, we have over 75 vehicles and are North Durham’s largest taxi operator and a major employer with more than 70 staff. We still offer taxi services across the region, but we also have coach services, day trips and bus services, as well as corporate travel at both home and abroad.
As we approach 2020, we are continuing to make regular investments in innovative training and accreditations to ensure our employees follow the beliefs that make us proud of our family business, as well as investing in a fleet of high-quality, modern, safe vehicles. To that end, we are honoured to be one of only a few coach operators in the country to be part of the Guild of British Coach Operators – we’re also the only North East operator! This is a significant benefit for our customers as it means we guarantee:
24-hour emergency back-up
Concise terms of hiring in writing
Written booking confirmations
Recognised complaints procedure
On top of that, we’re also proud to be one of only 40 UK operators to be awarded the Confederation of Passenger Transport’s CoachMarque award. The award is given for high levels of customer service, an excellent safety record and fleet of vehicles, and it is the only universally recognised kitemark of quality in the UK coach industry.
Whatever your travel or transport need, give us a call, we’re here for you 24 hours a day, 365 days a year.